Welcome to our community.  The following information is provided to assist you in having the best experience imaginable as part of our real estate family.  

Our Property Management Office is made up of a dedicated and experienced team of professionals who are committed to outstanding service and share a common goal of continually looking for ways to improve the level of service to Tenants. Any questions, comments or concerns regarding your lease, leased premises, Tenant services or building facilities should be directed to them.  Management Office hours of operation are from 8:00 a.m. to 5:00 p.m. Monday to Friday (major holidays excluded).

For any general questions, please contact Katie at:

office@nepdv.com

The post office and/or local mail delivery person can assign a mailbox and give you a key to the mailbox.  Please contact our office to purchase copies of mailbox keys or for assignment questions.  

You will be provided with one key to your suite and one key to any main building entrance if your unit is not a standalone address. If you need more keys – you must have our office make duplicates or we cannot ensure the integrity of the lock and keys.

(New Space) If you are moving into a suite that has never been occupied, you will need to have gas and electric meters installed. Please contact RI Energy to set up accounts. 

(Existing Office Suites) If you are moving into space that has been previously occupied, you will need to call RI Energy to set up an account. To do this, please call our office to get the meter numbers for your new suite.

RI Energy Phone:  800-322-3223

If you are having an alarm system installed in your suite, please assign a pass code for our office to be used for emergency purposes only. If you choose not to provide us with alarm codes, please be aware that we cannot be responsible for setting off the alarm should we need to enter your facility.

The Management Company provides dumpsters throughout the office park for our tenant’s use. It is the tenant or the tenant’s janitorial services responsibility to bring office trash out to the dumpster.
Please instruct your janitorial service that if they find that the normally used dumpster is full, they need to empty the trash at another dumpster. Tenants are charged for the trash that must be picked up off the ground outside a dumpster.

Although we do our best to plow the parking areas and salt and sand the walkways, when a storm occurs during the day, we ask all tenants and their visitors to exercise extra caution.  Please contact the Management Company if you feel there are ever any hazardous conditions that require additional sanding, salt, or snow removal. 

The landlord has contracted with one company to provide vending services throughout properties (where available). If you are interested in trying to obtain vending machines within your suite, please contact our office.

Rhode Island State law prohibits smoking in public places and workplaces. The buildings are designated to be non-smoking. This includes all tenancies, common areas, lobbies, stairwells and the external area of the entrances to the buildings. Any person smoking outside must be at least 50 feet from the building. As an employer, you are potentially liable for prosecution by employees and others who suffer as a result of smoking in your premises. The consumption of alcoholic beverages or drugs is prohibited on all properties and in all areas.

On behalf of the Management Company, the landlord has contracted with a janitorial service to clean the building’s common areas. This janitorial company also can provide services to tenant’s suites. If you are interested in obtaining rates, contact our office.

All signage must comply with Property Management requirements. Any signage must be approved by the Management office prior to ordering or installation (in writing). Updates to Tenant signage are the responsibility of the Tenant. No names, advertisements or posters are allowed on windows or doors. Hand-written paper signs are prohibited.

Please refrain from taping temporary or non-building standard signs to the building walls, suite doors, building or elevator lobby doors, or elevator walls.

Signage changes can be made by contacting the Property Management office.

All window treatments, blinds, miniblinds, curtains, or any other items/materials that are visible from any window or door to the outside must be approved in writing by the landlord.  Tenant may not install any permanent or temporary items that can be seen from the exterior (outside of the building through glass) unless approved.  Drilling into windows, frames, doors, or trim is not permitted.

Contact the Management Company for pricing and information on these additional services: Locksmith, Plumbing, Electrical, Carpentry, Janitorial, Window cleaning, Carpet cleaning

We are pleased to offer Tenants the best possible service at competitive rates for our Property Management response team.  

Important: The hourly rate billed to the tenant for utilizing the Property Management Company is $50 per hour with a ½ hour minimum charge.  The cost for specialists (plumber, electrician, etc.) is billed to the tenant in addition to this hourly rate along with any additional cost for materials or other laborers.

Service: Normal business hoursRate: $50 per hourDetails: Normal business hours Monday to Friday 7:00 a.m. to 3:30 p.m.

Service: After hoursRate: $75 per hourDetails: After hours Saturday/Sunday Monday to Friday prior to 7 a.m. or after 3:30 p.m.